Console
- "Distributable" - definition and functionality
- "Shortcodes" - definition and functionality
- "Expiration date" - definition and functionality
- Do you have a manual for the Console?
- I cannot save a template. Why?
- Why can't I delete passes/templates?
Access
Templates & Passes
- Expiration date on template level vs. pass level (differences)
- How do we create passes?
- Can you use custom HTML/CSS on the templates?
- Can you add custom images?
- How do you add emojis?
- How can I add translations?
Notifications
- What's the difference between using a beacon and a GPS location for a location based notifications?
- How do you send notifications?
- Is there any character limit for push notifications?
- How many GPS notifications can I use per template?
- How often can you update a pass/send out notifications?
- Can I set up location based notifications on a country level? E.g. one notification for Italy, one for Germany etc.?
Distribution
- How do you get a pass into your phone?
- Can I create a link to the pkpass file directly, instead of the preview page?
- I am trying to download a pass from a template I am currently working on but the QR code won't scan.
- How to create tags?
- Can I add a tag to the download link?
- We are using multiple distribution channels. Can we track which are our customers using the most?